Privacy Policy

Your Privacy Matters at Gulpit

At Gulpit, we value your trust and are committed to protecting your privacy. This Privacy Policy explains in detail how we collect, use, share, and safeguard your personal and non-personal information. By using our services and products, you consent to the practices described in this policy.

1. Information We Collect

To provide an optimal experience, we collect different types of information from our users:

Personal Information: We collect personal data that helps us identify or contact you, including:

  • Name: Collected to personalize your experience and for communication purposes.
  • Email Address: Used for sending important updates, order confirmations, and marketing communications.
  • Phone Number: Utilized for customer support, order-related updates, and promotional messages.
  • Date of Birth: Helps us provide age-appropriate content and special offers, such as birthday promotions.
  • Payment Information: Collected securely for order processing and financial transactions.
  • Location: Used to tailor services based on your geographic location and provide relevant recommendations.
  • Gender: Helps in personalizing offers and marketing strategies.
  • Basic Health Record Details: Gathered to customize product recommendations and offers for enhanced user satisfaction.

Non-Personal Information: We also collect non-personal data that helps us improve our services without identifying you personally:

  • Browser Type: Helps us optimize the website for different browser preferences.
  • IP Address: Used for security purposes and to enhance user experience.
  • Cookies and Other Tracking Information: Collected to provide a seamless browsing experience and analyze user behavior.

2. Methods of Data Collection

We employ various methods to gather information, ensuring comprehensive and accurate data collection:

  • First-party Forms: Information is collected through forms filled out directly on our website, such as registration forms, surveys, and contact requests.
  • Offline Collection: Data may be gathered during in-person events, promotional activities, and direct customer interactions.
  • Third-party Services: We collaborate with third-party services for data collection related to payment processing, advertising, and analytics.
  • Cookies and Advertisements: We use cookies and similar technologies to collect data on your interactions with our website and advertisements.

3. Purpose of Data Collection

The data we collect serves several important functions that enhance your experience and support Gulpit’s operations:

  • Order Processing: Ensures timely and accurate processing of your orders.
  • Marketing Communications: Provides you with tailored updates, offers, and promotions that align with your preferences.
  • Service Improvement: Data insights are used to refine our products, services, and user interface to deliver a better overall experience.
  • Customization: Helps us tailor offers and recommendations based on your unique profile and interaction history.

4. Data Sharing

To maintain transparency, we outline how we share your data:

  • With Vendors and Partner Brands: We may share your personal information with trusted vendors who assist us with marketing services and promotions involving partner brands. This helps enhance our service offerings and provide you with relevant product recommendations.
  • Compliance and Legal Obligations: We may disclose information if required by law, legal processes, or to protect Gulpit’s rights and property.

5. Data Security

Protecting your data is a priority for us. Although we do not currently have specific measures in place, Gulpit is committed to implementing industry-standard security practices, including:

  • Encryption: To protect payment and sensitive data.
  • Access Control: Restricting access to personal data to authorized personnel only.
  • Regular Security Audits: Ensuring continuous updates to our security protocols to prevent breaches.

6. Data Retention

We retain your personal information for as long as needed to fulfill the purposes outlined in this policy or as required by law. Users can request data deletion by contacting our support team. Upon receiving such a request, we will take reasonable steps to delete your information from our records.

7. Customer Rights

At Gulpit, we respect your rights concerning your personal data:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You can request modifications to any inaccuracies in the data.
  • Deletion: Users may request the deletion of their data by reaching out to our support team. We will comply with such requests as per applicable laws.
  • Objection to Processing: You can object to how your data is being processed, especially for marketing purposes.

8. Cookies and Tracking Technologies

We use various tracking technologies to understand user interactions and improve our services:

  • Cookies: Small data files stored on your device to enhance site functionality and personalize content.
  • Pixels and Beacons: Invisible images used to measure the effectiveness of our campaigns.
  • Industry-standard Tracking Methods: Employed to analyze trends, administer the website, and gather demographic information.

You can manage cookie preferences in your browser settings, but disabling cookies may limit certain features of our services.

9. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When significant changes are made, we will inform users through:

  • A notification on our website.
  • A link to the updated Privacy Policy.

We encourage users to review this policy periodically to stay informed.

10. Contact Information

If you have questions, concerns, or feedback regarding your privacy, please reach out to us:

We are dedicated to maintaining your trust and ensuring transparency in how we handle your data.

Last Updated: November 2024